Dear Editor:

I think every once in a while it’s OK to actually take a moment and thank someone for great service. Is that still allowed? I made the mistake of buying my wife a used Mercedes a number of years ago. She loved it then and still loves it now, but the maintenance is difficult. I took it to VIP in Ellsworth for an oil change yesterday, which they performed admirably, but then worked an extra hour or so trying to get the stupid computer to reset so that it knew that it had an oil change.

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