The remodel of the High Street McDonald’s features self-ordering kiosks and a new, modern look. The same is coming to the Bucksport location, which is currently closed for renovations. ELLSWORTH AMERICAN PHOTO BY ANNE BERLEANT

McDonald’s shows new look, new ways to order



ELLSWORTH — The remodeling of McDonald’s High Street location is a hit, manager Valerie Stelline said this week, and the modernized look is coming to the drive-through restaurant’s Bucksport location, too. And just as the High Street location closed for several days before reopening with its new look, the Bucksport location has been closed for over a week as contractors bring its exterior and interior décor into the 2020s.

“It’s just about modernizing,” Stelline said. “It seriously needed it.”

Featuring more subdued colors but a brighter, overall feel, the remodel included kiosks for customers who prefer ordering on a touch screen rather than at the service counter. And, the beverage station was moved to provide a better customer flow, Stelline said.

“The kiosks are a huge hit,” particularly with younger patrons, she noted, and the remodel has led to a “great sales increase.”

Stelline said the Bucksport location should be open for drive-through only next week but there is no guarantee. “Things come up [that] may postpone the reopening,” she said.

Diners at both locations are still restricted from eating inside the restaurants, and there is no firm plan to change that.

“It’s a company-based decision,” Stelline said. “At this point we have no targeted date [to reopen inside dining]. All our employees and customers are safe. We may keep it this way as long as we can.”

Stelline oversees management of five McDonald’s in Maine, all owned by Napoli Management, which also owns 18 McDonald’s in Rhode Island and Massachusetts, where the company is headquartered.

Anne Berleant

Anne Berleant

Reporter at The Ellsworth American
News Reporter Anne Berleant covers news and features in Ellsworth, Mariaville, Otis, Amherst, Aurora, Great Pond and Osborn. When not reporting, find her hiking local trails, reading or watching professional tennis. Email her at [email protected]