Get unlimited access to the Ellsworth American

 For as little as 56 cents per week!

Hancock County’s premier source for local news & information

[Existing Print Subscribers – Activate Your Account ]


With your subscription you get:



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New Subscription Options | Subscription Renewal Options


Subscription Customer Service Options

Submit a temporary delivery stop |  Submit a question/complaint/issue 

Feel free to contact our subscription services team at 207-667-2576 between 8 a.m. and 5 p.m. Monday through Friday.


Questions?

What is a print+digital subscription?

A print+digital subscription includes unlimited access to the ellsworthamerican.com website, the new Ellsworth American Digital Replica Edition and our apps for iPhone, Android and Kindle Fire. Ellsworth American newspaper delivery by US Mail can be included anywhere in the U.S.

If you’re a current Ellsworth American print subscriber, you already qualify for print+digital access. All you need to do is activate your subscription and create an online account. Visit the Ellsworth American Digital Access page. Please be ready to provide an email address or phone number and zip code to activate your full access. The most common reason that you might not be activated already is that we don’t have your email address on file.

What if I don’t have a subscription?

If you’re not a newspaper subscriber, you can review the options above or view all options.

What do I get with a full access subscription?

With print+digital access, you will have access to The Ellsworth American both online and in print.

Plus you will enjoy access to ellsworthamerican.com, Hancock County’s leader in local news and information.

Beyond the ellsworthamerican.com website, we offer numerous additional digital products to print+digital subscribers. These products are:

  • Ellsworth American Digital Replica Edition. http://digital.ellsworthamerican.com
  • Ellsworth American apps for iPad and iPhone, downloaded from iTunes
  • Ellsworth American app for Android phone and tablet, downloaded from Google Play
  • Ellsworth American for Kindle Fire, downloaded from Amazon.com

Most of these require you to verify your account to get unlimited access. You need only log in one time per device with the same email and password that you were provided, and then you will have unlimited access.

I already get the newspaper. Do I automatically get access to everything online?

Yes, as soon as you activate your print+digital subscription at the Ellsworth American activation page.

Print+digital access means a paid home delivery subscriber’s subscription now entitles you to unlimited access to all of our great digital content on our many platforms with no restrictions.

In addition to your newspaper delivery, your news will be updated throughout the day and available digitally on your computer, smartphone and tablet. This option includes unlimited access to news stories, photos, and more.

Can I use the web site to change my existing subscription?

The website is for new purchases and renewals only. If you would like to change your subscription please contact our customer service 207.667.2576.

What if I choose not to subscribe to anything?

If you’re not a print+digital subscriber, access to certain stories and information will be limited to 3 articles per month. This is called a “meter,” which gives everyone free basic access to ellsworthamerican.com. You may have heard about “paywalls” that completely lock down access to specific sites, popular sections or specific subjects, but we’re not doing that at ellsworthamerican.com

Some parts of the site, such as homepages and popular sections listing headlines, are always free.

Our website meter operates more like a parking meter that gives you the first hour free. For some people, that’s enough. But if you want to spend more time, it will cost something. If you’re close to using up your free views, the site will warn you in advance. If you use all free views, the site will automatically provide some subscription options, making it easy to sign up.

Why would I pay for online access?

The local news and information published on our websites is a valuable product. Much of the news on ellsworthamerican.com comes exclusively from the newsrooms of the Ellsworth American, which fields the largest newsgathering force in the Hancock County. That means a lot of the news posted here can’t be found anywhere else.

And much of what is published online can’t be found in our printed products – live blogs, updating sports scores, galleries of photos, videos, live weather conditions and radar, thousands of event listings, and much more.

By giving you the opportunity to purchase unlimited access to all of this exclusive information, we’ll be able to continue to maintain and improve the quality of this coverage and information. The print+digital subscription remains the best value to receive unlimited access that you want, when and where you want it.

What can I get online that I can’t get in the printed newspaper?

Many features are available online:

  • Photo galleries
  • Videos
  • Commenting systems to voice your view or read others’ opinions
  • Easily searched archives of past articles and entire newspaper editions
  • Newsletters and alerts that can be emailed or sent to your phone so you never miss a thing

How do I get ellsworthamerican.com access on my smartphone or tablet?

Once you’ve activated your account, you can download and use our website on mobile devices. To get unlimited access, log in using the same email and password provided on all digital platforms.

Your subscription login will allow access for up to three digital devices.

TIP: Be sure to check off “remember me” at login so you don’t have to enter your information on every visit.

Can I get access to the Ellsworth American newspaper electronically?

Yes. The Ellsworth American publishes a new digital edition that is an exact replica (with the exception of inserts) of the newspaper available for download every morning to your desktop or iPad. This also is included in print+digital access.

I can’t get newspaper delivery in my area, and I don’t want to pay a subscription for a website. Why don’t you offer a basic website for free? That’s all I need.

That’s actually quite similar to what we’re doing. You can view a certain number of any stories on the website for free each month, and some parts of the site are free all the time.

You’ll be asked to pay if it turns out that you’re a frequent or heavy user of the site. Collecting, producing and delivering exclusive local information around the clock, seven days a week, costs money no matter whether it’s published and delivered once a day in print, or every few minutes online. We think it’s fair to ask readers who rely heavily on our information to support the effort by paying a modest subscription fee, regardless of whether they get the information from our paper, website, or mobile products.

If you’re going to charge for access, why don’t you turn off the advertising?

As more advertisers shift from print to online, they expect us to continue to help them reach local residents with their offers, deals and other messages. We’ll recognize these shifts from print to online advertising by maintaining and possibly even expanding advertising options that will be more relevant and connected to your interests.

In this fast-changing business, modest digital subscriptions and advertising work together to cover the cost of collecting local news and information, and to produce numerous products around the clock.

I live out of state but have family in your coverage area. Why should I have to pay?

If you’re checking our site only once in a while, you probably won’t be asked to pay, because we allow limited free visits to the site. But if you rely heavily on us, it seems fair to charge a subscription fee, just as we do for local residents who pay for unlimited access to the website and newspaper.

I don’t go online and just want the paper delivered to my house. Do you have a subscription package for that?

All home delivery subscription packages now include digital access.

But digital access isn’t limited to you. A home delivery subscriber can share a login with others in your household, just like you share the newspaper with family or friends.

For example, if there are three people in your family, you all can share one account. The overall limit is three computers or devices. Please keep in mind, everyone who has access to a shared account also has the same access to account information and privileges, including the ability to comment in online forums under the same screen name.

Can I share my login with my friends and others?

We discourage sharing too widely. Sharing login information gives users access to all aspects of your subscriber account, including billing information. Also, reader comments will be tied to your account, so you may want to be careful about who can access your login information. Finally, if more than three devices are logged in at the same time, one or more will be denied access to digital products, possibly creating confusion about whether the digital subscription is really working.

I’m having problems activating my full access subscription. Who can I talk to?

Please contact us via form here or call 207.667.2576 between 8:00 a.m. and 5:00 p.m. EST Monday through Friday. A customer service representative will be happy to assist you.

How do I update my subscriber account information?

Current subscribers can renew subscriptions, place temporary stops and issue a comment/delivery complaint. Other issues/concerns, please contact customer service as noted above.

What is the cancellation policy?

To learn more about a cancellation policy that applies to you, please contact customer service as noted above.

Need help?

If your question is not answered above, please contact us or call 207.667.2576